Disclaimer for Web Site
Facility Policies and Provisions

DISCLAIMERS/LIMITATION OF LIABILITY

The information and services included in or available through the City of Keller Parks and Recreation's web pages may include inaccuracies or typographical errors. The City endeavors to make daily changes to the online information. The City of Keller may make improvements and/or changes in the web pages at any time.

The City of Keller does not represent or warrant that the Web site will be uninterrupted or error-free, that defects will be corrected, or that the web pages or the server that makes it available, are free of viruses or other harmful components.

The City of Keller makes no representations about the suitability, reliability, availability, timeliness, or accuracy of the Web site for any purpose. The web pages and online information are provided "As Is" without warranty of any kind. The City of Keller disclaims all warranties and conditions with regard to the service, including all implied warranties and conditions of merchantability or fitness for a particular purpose, title, and non-infringement.

CITY OF KELLER'S ADA POLICY

If you plan to attend any classes, workshops, or special events and have a disability that requires special assistance, please contact the ADA Coordinator 48 hours in advance, at 817-743-4041, and “reasonable accommodations” will be made to assist you in compliance with the Americans With Disabilities Act. The Hearing Impaired may contact the ADA Coordinator through Texas Relay at 1-800-735-2989.

PHOTOGRAPHY POLICY

Photographs are occasionally taken of class participants, visitors at The Keller Pointe, and special event attendees.  These photographs are used to promote Keller Parks and Recreation's programs and activities.  If you prefer that you or your child not be photographed, please notify the photographer.

PROPRIETARY RIGHTS TO CONTENT

By using this Web site, you acknowledge content including, but not limited to text, software, music, sound, photographs, video, graphics, or other material, that may be protected by copyrights, trademarks, service marks, patents, or other proprietary rights and laws. You may make a copy of this content for your personal, non-commercial use only, provided that you keep all copyright and other proprietary notices intact.

COLLECTION AND USE OF INFORMATION

Server Log / Log Analysis Tools

The City of Keller utilizes server logs and log analysis tools to create summary statistics about the use of the Web site. The summary statistics are used for purposes such as assessing what information is of most interest to users, determining technical design specifications, and identifying system performance or problem areas. The following information is collected for this analysis:

1. Name, domain and numerical Internet address of the host computer (usually your ISP). This tells us which ISPs people use to connect to our sites.

2. Date and time you accessed the Web site. This helps us make sure we have the resources to help all the people who use the site at peak times.

3. Internet address of the web page you came from. This tells us how people find the site.

4. Pages you visited. This tells us what is popular/helpful/interesting.

5. Browser you use. This allows us to keep our site accessible to as many people as possible.

For site management functions, aggregated information is collected for analysis and statistical purposes. The City does not report or use this information in any manner that would reveal personally identifiable information and does not release this information to any outside parties unless required to do so under applicable law.

E-mail

Personally identifiable information contained in a question or comment sent to the City in an e-mail message or in an online form submitted to the City will be used by the City to respond to the request and to analyze trends. The City may redirect the message to another city department or person who is in a better position to answer the question. We treat e-mail the same way we treat letters that are received.

Web-based forms

The City may use Web-based forms. Personally identifiable information collected from these forms has a specified use (e.g., registration, applications, survey response, etc.) and the City uses the information only for that purpose.

Open Records Act and Legal Disclosure

All information collected from the City of Keller Parks and Recreation Web site, including the summary server log information, e-mails sent to the Web site and information collected from Web-based forms, is subject to the provisions of the Texas Public Information Act. Information about the Texas Public Information Act is available from the Office of the Texas Attorney General. We may be legally required to provide personally identifiable information to the appropriate governmental authorities. The City of Keller will cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities deemed to be illegal.

Links to Non-City of Keller Sites

The City of Keller views the provision of links to external Web sites as a public service that can benefit its citizens and other site visitors. Overall, the Keller Parks and Recreation's Web site attempts to provide useful information and reflect a positive and inspiring image of Keller to citizens, businesses, and visitors.

The City reserves the right to determine where external links will appear on its Web site (i.e.; what page the link appears on and where the link is placed on the page). The City reserves the right to refuse to post any Web site links or to delete links posted at any time in conformance with this policy, without notice.

Acceptance of Use

You acknowledge that the content of our Web site is for information only. By using our Web site, you also consent to the exclusive jurisdiction of Texas district and county courts and the governing laws of the State of Texas to resolve any disputes of any kind or nature that may arise from your use of or reliance on any information provided on the Web site, or any interaction with it.

THE KELLER POINTE POLICIES AND PROVISIONS

A Word To Parents...

The Keller Pointe staff strives to maintain the highest standards in emergency training. Our goal is to provide patrons with a safe and clean atmosphere in which families can enjoy themselves in a recreational environment. The purpose of the staff is not to supervise your child, but to prevent accidents from happening. Therefore, parents are expected to closely supervise their children and assist in enforcing the facility’s policies for the safety and enjoyment of all patrons. All children ages nine years and under must be accompanied and supervised at all times by a paying adult (at least 16 years or older).

Aquatic Facility Rules (pdf)

General Rules

Please…

• Running or horseplay is prohibited

• Diving is prohibited

• Coast Guard approved life vest only

• Swimsuits only. Cut-offs, athletic shorts, biking tights, leotards are prohibited

• Use swim diapers for non-toilet trained patrons

• For sanitary reasons, all clothing and diaper changes must be made in the family changing / locker rooms

• Children, 9 and under must be directly supervised by those 16 years or older wearing a swimsuit

• Use of including but not limited to water wings, toys, facemask, and small rings are strictly prohibited

• No personal toys including rafts, inner tubes, tennis balls, or Frisbees

• Shower with soap and rinse thoroughly before entering the pool

• No one admitted under the influence of alcohol or other intoxicating substances

• Glass in pool area and Outside Sun Decks is prohibited

• The Dining Deck is for concessions purchases only

• Coolers may be brought into facility, and are subject to inspection by Keller Pointe staff

• The Keller Pointe is not responsible for lost, stolen, or damaged personal items

• Enter vortex through its water entrance

Spa Rules

Please…

• CAUTION: If you are pregnant, have high blood pressure or are on medications, consult your physician prior to use

• Children 3 years of age and under are prohibited from using the spa. Participants ages 4 - 9 years old must be accompanied by an adult

• No more than 13 people in spa

• Wear proper swimming attire

• No oil-based products

Slide Rules

Please…

• A person must be 42” in height to ride indoor waterslide and 48” in height to ride outdoor waterslides

• All eyewear and floatation devices must be removed

• Only one person at a time may ride

• Ride feet first only, sitting up or lying down

• Riders must exit the catch pool quickly

• Parents are not allowed to catch children at the bottom of the slide

Lap Lanes

Please…

• Lap Lanes are for continuous lap swimming; please use proper lap swim etiquette

• Hanging, sitting or climbing on lane lines, railings or safety ropes is prohibited

• Please consult the pool schedule for lap swim availability

Inclement Weather Policy

Lightning poses a serious risk of injury in our aquatic facilities, including the indoor facilities. Due to the seriousness of this issue, the following inclement weather policy applies for all aquatic facilities: When lightning occurs, the pools will be closed. If the lightning and inclement weather continues for more than thirty minutes, the pools will remain closed and The Keller Pointe staff will attempt to reopen the pools later in the day. This policy is in effect until one hour prior to the facility’s official closing time.

Aquatic Training

Please be advised that The Keller Pointe lifeguards take part in active training during operating hours. In the event that there is a training exercise, the aquatic staff will notify all patrons.

CONTACT

We always appreciate a note telling us about your visit to the Keller Parks and Recreation's Web site.

Feel free to e-mail your message to parksandrec@cityofkeller.com.